PODCAST: Bud Phillips on Agile and Lean at Capital One

One of the best podcast interviews I've heard is the one that Bob Payne conducted with Bud Phillips in 2006 at the Agile conference.  Bud, then a business-side VP of Decisioning Services at Capital One, really brought out some of the best aspects of Agile methods: 

• Taking the Lean perspective on Agile;
  
• Making the initial transition from Waterfall to Lean-Agile;
• The positive impact on team and associate satisfaction, "associates blossom....it's a positive virtuously driven cycle";
  
• The positive impact on customers, including a shared definition of what's valuable, "not functional perfection, but the total outcome of all the work put together" and a closer collaboration with IT teams;
• The "enormous human dimension" of Agile -- how people start to work in a different, trusting way;
• The ability to change incrementally more easily because Agile in this group was business-side driven as  (as opposed to being a purely IT-driven initiative); and
• How Agile challenges leaders, and how they work, allow for room and inspire.

I strongly recommend it.  Here's a link to it: http://agiletoolkit.libsyn.com/index.php?post_id=116686.  

Do let me know what you think of it, too!